Registered Social Worker with CHC Experience

Are you looking for a new challenge that will offer you a better work-life balance?

Liaison Care is entering an exciting year, as we collaborate with Integrated Care Boards (ICBs) and Health Boards across the country to deliver the best possible outcomes for individuals within the NHS Continuing Healthcare Framework.  To support this mission, we’re expanding our team and are pleased to offer a fantastic opportunity for Registered Social Workers.

If you’re passionate about making a difference and want a role that offers flexibility, continuing professional development, and the chance to work from home, this could be the perfect opportunity for you.

In return, you will be part of a strong supportive team.  We will help you settle in through our induction and buddy programme and offer an excellent renumeration and benefits package to all our employees.

• Participate in Multi-Disciplinary Team (MDT) meetings.
• Completing either the NHS Continuing Health Care (CHC) Decision Support Tool or Care Act Assessment with clear eligibility recommendations.
• Completing Mental Capacity Assessments in relation to consent to the CHC process.
• Identify and raise any potential safeguarding concerns.
• Manage relevant follow up calls and request further documentation and evidence as required from other professionals and care providers.
• Conduct the assessments, reviews, and any care and support plan, working to Liaison Care and the ICB’s Key Performance Indicators (KPI’s) adhering to Liaison Care’s standards.

• Experience of working within an NHS Continuing Healthcare team, Hospital Discharge Team, Discharge to Assess (D2A) or in the community, conducting CHC assessments and reviews.
• Ability to analyse information and write comprehensive and concise reviews or assessments.
• Competence in creating person-centred care and support plans.
• Ability to manage time, set goals and be able to prioritise tasks.
• Ability to adapt and be flexible at short notice.
• Proficiency in Microsoft Office Suite, particularly Outlook and Excel.
• Previous experience in adult health and social care reviews, evaluation, and planning.
• Strong knowledge of the CHC Framework 2022, Care Act 2014, and Mental Capacity Act 2005.

Commitment to Quality

• At Liaison Care, we pride ourselves on delivering work of the highest quality. All team members are trained in our Liaison Standards for Excellence, ensuring consistency, professionalism, and outstanding outcomes in every assessment and interaction. We expect all employees to uphold these standards as part of our commitment to excellence in care.

• Able to communicate very sensitive, complex condition-related information to individuals and/or relatives where there may be barriers to understanding, whilst demonstrating empathy and reassurance.
• Highly skilled in engaging others in collaborative working through effective negotiation, persuasion, and interpersonal skills.
• Being able to deal with highly sensitive and complex information in relation to changes to service provision.
• Excellent written communication skills with the ability to produce reports that can be understood by both individuals, their representatives and clinical audiences, often in relation to complex or contentious subject matter.
• Analytical and judgement skills for assessing and interpreting specialist conditions.
• Excellent planning and organisational skills.
• Self-motivated and experience of achieving KPI’s.
• Able to liaise with other services and professionals, both internal and external.
• Experience of planning provision of care for individuals.

• Registered Social Worker.

Liaison Care, part of Liaison Group, works in partnership with continuing healthcare and social care teams to create independent, standardised pathways that improve service delivery and reduce backlogs.

• We provide expert support, guidance, and comprehensive management reporting, offering actionable insights. Our continuing healthcare experts assist NHS organisations and Local Authorities in discovering innovative ways to achieve savings while ensuring optimal care, support, and resources for better patient outcomes.

• Our team, comprised primarily of experts in social care and continuing healthcare, is rapidly growing and is recognised for delivering exceptional support to Integrated Care Boards (ICBs), organisations, and patients.

We believe that our working lives should be happy and healthy, with opportunities available for your continuous development.

We offer our staff a wide variety of company benefits, as well as the chance to get involved in a range of company organised events – from physical challenges, to bi-annual staff away days and other social events.

Our benefits are designed to promote a healthy work-life balance, supporting both your professional growth and overall wellbeing.

We offer a great package to make sure you feel valued and supported, including:

• A competitive salary to reflect your skills and experience.
• Increasing holiday entitlement, the longer you are with us.
• A contributory pension scheme
• Private healthcare and dental insurance
• Life assurance (4x your basic salary)
• The option to buy extra annual leave.
• A Blue Light Card for discounts
• Gym discounts and salary sacrifice schemes.
• Income protection to give you peace of mind.
• Wellbeing programs to keep you feeling your best, including our fun activities like Liaison Latte, company days, coffee roulette, and access to a full employee assistance programme.

Our values are to work with Care and Honesty, to Inspire and Guide our colleagues and clients.

Care – We are proud to help the health economy save money. We care about people.

Honesty – We operate with the integrity and are honest with ourselves, our colleagues, and our clients.

Inspire – We are at the forefront of health economy innovation.

Guide – We provide guidance to ensure that clients can make the most of every savings opportunity.